Shipping policy

📦 Shipping Policy

At SweDoft, we strive to ensure fast, secure, and reliable deliveries — both within Sweden and internationally.

1. Shipping Within Sweden

Order Processing & Delivery Times

Orders are dispatched within 2 working days.

Home delivery: 2-5 working days
Larger parcels: Delivered to your nearest postal service point in 2-5 working days

Parcels remain at the service point for 7 days. If a paid order is not collected, we store it for up to 3 months.

Uncollected Parcels

Unclaimed parcels are returned to SweDoft after 14 days.
A fee of 150 SEK will be charged to cover shipping and handling.

2. International Shipping

Shipping Costs

Current Shipping cost are calculated at cart och checkout page

Delivery Times

Orders are dispatched within 2 working days.

Estimated delivery:

EU & United Kingdom: 5–7 working days
Outside EU: 7–10 working days

Delivery times may vary due to customs handling or local courier processes.

International Shipping Zones

We ship within the EU, the UK, and to:
Switzerland, Saudi Arabia, Kuwait, United Arab Emirates, Oman, Bahrain, Morocco, Japan, India, Singapore, Malaysia.

3. Order & Delivery Confirmations

You will receive an order confirmation by email once your purchase is completed.
A shipping confirmation will be sent once your order leaves our warehouse.
A packing slip is included in your delivery and serves as your receipt.

If you did not receive a confirmation email, please verify your email address and contact Customer Service.

4. Force Majeure

Events beyond SweDoft’s control — including natural disasters, war, labor disputes, government decisions, supplier delays, or comparable circumstances — are considered force majeure. During such events, SweDoft is released from its obligations.

5. Company Information

SweDoft AB
Rönnegatan 5B
252 30 Helsingborg
Sweden

Info@swedoft.se