↩️ Returns & Refunds Policy

We want you to feel completely confident shopping with SweDoft. Below you’ll find all details regarding returns, refunds, and claims.

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1. Right of Withdrawal (14 Days)

You have the right to return products within 14 days from the day you received your order.

To initiate a return, please contact Customer Service: info@swedoft.se

Return Conditions

• Products must be unused, unopened, and in original condition

• The customer is responsible for return shipping costs

• SweDoft is not responsible for returns lost in transit

• Refunds are issued within 14 days after the returned items are received and approved

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2. Returns Within Sweden

Return parcels must be requested through Customer Service: info@swedoft.se 

Refunds are issued within 14 days, provided the perfumes have not been opened.

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3. International Returns

The same conditions apply internationally:

• Contact us before returning any products

• Items must be unused and unopened

• Customer pays return shipping

• Refunds within 14 days after inspection

Products purchased online cannot be returned to retail partners, airports, or department stores.

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4. Damaged, Incorrect, or Faulty Items (Claims)

If a product is damaged or incorrect upon arrival, SweDoft will replace it free of charge.

To submit a claim, contact: info@swedoft.se

Please include:

• Your order number

• A photo of the damaged/incorrect product (if applicable)

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5. Allergic Reactions

If you experience an allergic reaction to a SweDoft product, contact Customer Service for assistance: info@swedoft.se

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6. Age Requirement

You must be 18 years or older to place an order. Customers under 18 require parental consent.

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7. Customer Service

For order questions, product advice, or return support: info@swedoft.se

We aim to respond as quickly as possible.

SweDoft AB
Rönnegatan 5B
252 30 Helsingborg
Sweden

Info@swedoft.se